Refund policy
Thank you for shopping at Bahlawi Design Collection. If for any reason, you are not completely satisfied with your purchase, we invite you to review our policy on refunds and returns. The following term terms are applicable for any product that you purchased with us.
Conditions for Returns
In order for the goods to be eligible for return, please make sure that:
- The goods were purchased in the last 14 days.
- The goods are in the original packaging.
The following goods cannot be returned.
The supply of goods made to your specifications or clearly personalized the supply of good, which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our soul discretion.
Only regular-priced goods may be refunded.
Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
Bahlawi Design Collection. 8 Broadway Avenue, Suite 201 Toronto, ON. Canada. M4P 3G7
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.